Frequently asked questions

How many people can I fit in the hot tub?
It will take up to a maximum of 6 people comfortably.

How much does a hot tub spa cost to run?
It uses a thermostatically controlled 1KW heater and on average will cost 50p per day to run over the course of a year.

How much does it cost to fill with water?
Typically under £2.00. For example, Three Valleys Water charges 91p per cubic meter and 55p for sewerage [These prices are correct as at April 2009].

How much space do I need to hire a hot tub?
A 2.1meter x 2.1meter (7ft square) clear area is sufficient to install the hot tub.

How do I get the hot tub through my front door?
The hot tubs are collapsible and are stored in boxes. They are made from a plastic membrane, which can be folded up. The side panels are also packed in a separate box. As long as you have a front door, we can get in to install your hired hot tub.

I have a 10 foot square roof terrace that is accessible via a ladder, can I get a hired hot tub up there for the weekend?
Yes you can have a hot tub on your terrace, but you need to find out whether your roof terrace is strong enough to hold 1100 Kg, which is how much the tub weighs when filled. You also need access to a tap to fill it up and a drain to empty it.

How do we fill and empty it?
The hot tub can be filled from any tap. We will supply a hose to fill it up. Access to a drain is required to empty it.

How long does it take for the hired hot tub to heat up?
The hot tub will heat approximately 1 to 1-1/2 degrees per hour; this is why we deliver all our hired hot tubs a day before they are needed. Leave the hot tub lid on while it's heating up.

How do I maintain the heat in the hot tub?
Place cover on hot tub and lock it place.
Note: Cover must be in place for the hot tub to heat properly.

How much water does it take to fill the hot tub?
1135 Litre (300 Gallon)

Why does the water feel cooler after using the turbo jets?
The jets blow cold air through the water to create the bubbles and this cools the water down. We recommend using the turbo jets sparingly.

How do I control the temperature in the hot tub?
Your hot tub will be set to 38 C by your installer.

How much does the hot tub weigh when filled up?
A hot tub weighs 1100 Kg when filled with water.

Can I have the hired hot tub installed anywhere?
All hot tubs must be installed on a structurally sound, relatively smooth and level surface that is strong enough to support it when filled. It MUST be installed on firm, sharp object-free spaces. We will not install the hot tub on grass or dirt, as it will greatly increase debris entering it. We supply a plastic flooring to use with each hired hot tub. We will inform you if the location that you want the hired hot tub installed is not suitable.

Can I move the hot tub once it has been delivered?
NO! Once the hot tub is filled up, you must not try to move it. When our hired hot tubs are delivered, you sign a hire agreement stating that you will not move the hot tub.

Do I need to have a shower before getting in the hot tub?
Yes you do. This helps keep the water clean and means you have a better and healthier hot tub experience.

How high are the hot tubs?
69 cm (with the cover on.)

How wide are the hot tubs?
185 cm (6 ft in diameter)

Will my floor get wet?
Yes, your floor will probably get wet. We recommend using the hot tub outdoors or in a place where water can easily drain away. The amount of water spilt depends on how many people are in the hot tub, the number of times people get in and out, whether the people are splashing water and if the turbo jets are working.

How Hot Can The Hot Tub Get?
The water in a spa or hot tub should never exceed 40°C (104°F). Water temperatures between 38°C (100°F) and 40°C (104°F) are considered safe for a healthy adult. Lower water temperatures are recommended for extended use (exceeding 10 - 15 minutes) and for young children.

CAUTION: Before entering a spa or hot tub, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature-regulating devices may vary as much as +/-3°C (5°F).